(I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. Re: Can I sell tickets from Ticketmaster non eligible for resale? [2022], Ticketmaster vs Seatgeek: Which Is Right For You? Stubhub has a much less flexible return policy. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. . Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. Thats the reason the StubHub experiment didnt work. [deleted] 4 yr. ago In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Ability to search by ticket number and amount you want to spend. . Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. One among them could be that Ticketmaster has a better and stronger return policy than StubHub. These are asking prices, not necessarily what fans are paying to score a seat. The Official Top 5 Review team is dedicated to testing and researching the top products available for many different industries. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. Tickets are 100% guaranteed by FanProtect. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Or maybe at least know why all of a sudden I cant transfer tickets. In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. 3. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. How do I sell my tickets on the Ticket Exchange? Ability to get tickets without visiting box offices in person. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. Register yourself with a StubHub account. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. Id guess brokers who have confidence theyll get tickets. You can try reaching out to Ticketmaster and see why the tickets are greyed out. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. Full refunds from participating venues within 72 hours of ticket purchase. Yes Ticket prices can be cheaper than face value. If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. . Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. Unlike delivery fees, Ticketmaster doesn't profit from the facility charges; all of these go directly to the vendor. You can also see all the fees broken down at the checkout. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. The prices fluctuate according to the value of the tickets. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. I think weve already covered that.. To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. [2022], Ticketmaster vs Ticketek: Which Is Best For You? In addition to that, itll also charge an order processing fee. Ticketmaster on Tuesday called the demand "historically unprecedented." Stocksy. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. Ability to view venue map. Press question mark to learn the rest of the keyboard shortcuts. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. How can I change my bank details for my resale order? I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. You can enter the barcode of the ticket for them to get a hold of the important details. Its art. He turned to music instead, with his college roommate . Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Search by team, venue, artist, or event. Please list the steps on how to do this. Which among the two has more payment options and offers tickets at rather cheaper prices? Hidden-fee users were then more likely to go back and search other ticket listings. This does not cost you any more money. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. Now what you can do is sell them to other people on the same platform. I would ask Ticketmaster directly, as my tickets eventually were transferable, so it seems like your event isnt or maybe theres a different hold on it that they can lift. 01-11-2021 06:36 AM 1 Reply Sign up for The Goods newsletter. You will enter your community username and new password and done! (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. Not looking for Taylor Swift? [2022], Ticketmaster vs Live Nation Which One Is Best Option? That price tag will get . If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. Choose from the events list or search for the event through the search bar you wish to attend. Complete refunds for cancelled events. Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. All rights reserved. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. So, the researchers separated out the more experienced StubHub users to see whether the sales boost from hidden-fees declines when people know theyre coming. As an Amazon Associate we earn from qualifying purchases. 1. and our This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. Tap Transfer. Different events have different buyer fees. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. But with reselling and convenience fees, the prices for events can easily skyrocket into hundreds or even thousands of dollars. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tickets for sporting events, concerts, and theater productions. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. There isn't any individual resale fee on these transactions. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. There is a 15 percent charge that remains consistent regardless of your ticket price. Its a party over here. Third-party ticket sites are your best bet if you didn't get in. By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. CPAC used to be a barometer. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Season Ticket Memberships. Select the tickets you'd like to sell and click "Sell." 5. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Your email address will not be published. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? Both TicketMaster and StubHub have proprietary applications. Select the date of the event and tap on the option that says Find Tickets. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. Co-authors are Sarah Moshary of the University of Chicago; Kane Sweeney, former head of data science for StubHub and now of health-tech startup Mindstrong; and Thomas Blake, an economist and data scientist now with Amazon. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. (Meanwhile his employees make an average of around $24,000 a year). Taylor Swift fans are not having a "Love Story" with Ticketmaster and may fall victim to scams if they're not careful when looking for affordable concert tickets. Refunds can also be requested within 72 hours of purchasing your tickets. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. This tends to be less egregious than the fees imposed by the competition. Advertisement. Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. You can buy tickets online over the website,. Their automated email is useless and they have not got back to me. Got a confidential news tip? See Full Review of - Ticketmaster | Stubhub. On the landing page, you will witness a big white box through which you can start searching for events directly. Log into your account and select from the list of 'Upcoming Events'. 2. No. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. Resold tickets are priced by the individual seller. However, waiting for the price to go lower can also get you zero tickets, so look out for that. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch In most cases, tickets aren't issued until 24 hours before the event.